We have established appointment availability standards for providing reasonable patient access to care. The following standards are considered the minimum for accessibility.
|
Appointment Type |
Appointment Availability Standards |
|
Preventive and routine care |
Within 30 days |
| Non-urgent, but in need of attention |
Within 7 days |
|
Urgent |
Within 24 hours or triage in urgent care facility |
|
Emergency |
Triage in nearest emergency department |
|
After hours |
On-call coverage |
| Post-discharge |
Within 7 days |