Behavioral health services are provided to your Peoples Health patients through the Optum provider network. Patients requiring services can contact Optum at 1-877-566-7913. TTY users should call 711. For more information about Optum, see Section B.4 (Ancillary Sites and Services).
Our inpatient staff monitors patients at inpatient facilities (including hospitals, skilled nursing facilities and long-term acute care centers) to determine whether a patient would benefit from behavioral health services. Those patients not in an inpatient facility but who have multiple complex conditions may also be targeted.
Physicians can request services by submitting an authorization request or by calling their Peoples Health clinical director.