Please submit all claims electronically through the Change Healthcare EDI system. To ask questions related to claims, submitting claims electronically, or patient eligibility and benefits, call the provider services department at 1-866-553-5705.
Plan members with questions should call member services toll-free at 1-800-222-8600 (TTY: 711), from 8 a.m. to 8 p.m., seven days a week. Calls received on a weekend or holiday are returned within one business day.